Leave Accruals & Management Guidelines

Guidance for annual leave, sick leave, accruals and public holiday expectations.

Annual Leave Requests

We encourage all staff to take their well-deserved annual leave and maintain a healthy work-life balance.

Process Steps

  • Notice Period: A minimum of 14 days’ notice is required for all annual leave requests.
  • Manager Approval: Staff must notify their client’s Line Manager of intended leave dates.
  • Formal Submission: Once approved, staff must submit a formal request through the TMA Helpdesk Support system with uploaded client approval.

Sick Leave

Staff must inform their line managers directly before their shift starts each time they are sick or unable to attend work.

Staff members must also log a notification via the TMA Helpdesk so the Talent Operations team can track and log the request.

Important Notice

If TMA is not made aware, the Talent Operations team is required to follow the AWOL process, which involves attempting to reach the staff member and their next of kin.

Leave Accruals

Leave Type Kenya South Africa
Annual Leave 1.75 days per month = 21 days per annum 1.25 days per month = 15 days per annum
Family Responsibility Leave 7 days per annum 3 days per annum
Sick Leave 14 days per annum 10 days per annum

Public Holidays

TMA staff adhere to their local country’s public holiday schedule and work on international public holidays.

To amend or review this arrangement, contact tma.management@talentmatchafrica.com.

View Public Holiday Calendar