Client Support

how to submit an enquiry, when to use live chat, where to find current contacts, and expected response times. Link to the Support Centre and Contacts

Annual leave notice periods, client approval and how TMA team members submit leave requests.

What TMA team members and clients should do when someone is sick, unable to work or unexpectedly absent.

Annual leave, sick leave and family responsibility leave entitlements for South African and Kenyan team members.

How public holidays work for TMA team members and how to check upcoming holidays.

How to find the Talent Operations team member currently available and what to do outside support hours.